Job Description
Description We are looking for a Patient Access Specialist to support front-end registration and patient service operations in Racine, Wisconsin. This Long-term Contract position focuses on creating a welcoming experience for patients while ensuring accurate intake, scheduling, and insurance-related documentation. The ideal candidate is organized, service-driven, and comfortable handling a high volume of calls, clerical tasks, and detailed record updates in a healthcare setting.
Responsibilities:
• Welcome patients professionally, gather required demographic and coverage details, and complete registration records with a high level of accuracy.
• Coordinate appointment scheduling and rescheduling activities while helping patients understand next steps, required documents, and visit preparation instructions.
• Manage inbound and outbound calls to address questions related to appointments, billing matters, insurance verification, deductibles, copays, and medical coverage...
Responsibilities:
• Welcome patients professionally, gather required demographic and coverage details, and complete registration records with a high level of accuracy.
• Coordinate appointment scheduling and rescheduling activities while helping patients understand next steps, required documents, and visit preparation instructions.
• Manage inbound and outbound calls to address questions related to appointments, billing matters, insurance verification, deductibles, copays, and medical coverage...