Job Description
Position Summary:
Job Locations:
Key Responsibilities:
- Supervise daily Patient Access activities in a hospital environment.
- Provide guidance, mentoring, and training to new and existing Patient Access staff.
- Support proper handling of patient accounts and aid in resolving escalated issues.
Job Locations:
- Little Rock, AR
- Framingham, MA
Key Responsibilities:
- Provide daily support, mentoring, and training for new hires and experienced Patient Access Representatives.
- Assist with short- and long-range planning for registration areas including Admitting, Centralized Scheduling, Emergency Department, and on- or off-site clinics.
- Maintain a high level of customer service at all times and help staff resolve patient or account issues.
- Enforce departmental policies, procedures, practices, and...