Job Description
Description We are looking for a Patient Administrative Specialist to join our team on a contract basis in Palo Alto, California. In this role, you will be responsible for ensuring smooth front-office operations, including patient coordination, surgery scheduling, and administrative support in an outpatient clinical setting. This position requires excellent organizational and communication skills to provide a seamless experience for patients and healthcare providers.
Responsibilities:
• Welcome patients upon arrival, assist with check-in and check-out processes, and address initial inquiries regarding appointments, payments, and schedules.
• Coordinate surgery scheduling and manage provider preferences to accommodate urgent patient needs.
• Maintain and update clinic databases, directories, and internal forms to ensure accurate documentation.
• Respond to non-clinical patient and CRM messages, escalating cases as necessary to the appropriate team.
• Provide admi...
Responsibilities:
• Welcome patients upon arrival, assist with check-in and check-out processes, and address initial inquiries regarding appointments, payments, and schedules.
• Coordinate surgery scheduling and manage provider preferences to accommodate urgent patient needs.
• Maintain and update clinic databases, directories, and internal forms to ensure accurate documentation.
• Respond to non-clinical patient and CRM messages, escalating cases as necessary to the appropriate team.
• Provide admi...