Job Description
**DESCRIPTION**
We are seeking a friendly and organized Phone Operator / Patient Access Representative to join our healthcare team. This vital role serves as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while supporting the efficient operation of our medical practice. If you are customer-focused, detail-oriented, and eager to contribute to quality patient care, we encourage you to apply.
Key Responsibilities:
- Handle phone calls from patients, physician offices, and hospitals
- Schedule appointments and manage patient flow efficiently
- Greet and check in patients, verifying personal and insurance information
- Collect and process payments, co-pays, and insurance documentation
- Maintain accurate and confidential patient records in compliance with privacy regulations
- Coordinate with medical staff to facilitate smooth daily operations
- Assist with administra...
We are seeking a friendly and organized Phone Operator / Patient Access Representative to join our healthcare team. This vital role serves as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while supporting the efficient operation of our medical practice. If you are customer-focused, detail-oriented, and eager to contribute to quality patient care, we encourage you to apply.
Key Responsibilities:
- Handle phone calls from patients, physician offices, and hospitals
- Schedule appointments and manage patient flow efficiently
- Greet and check in patients, verifying personal and insurance information
- Collect and process payments, co-pays, and insurance documentation
- Maintain accurate and confidential patient records in compliance with privacy regulations
- Coordinate with medical staff to facilitate smooth daily operations
- Assist with administra...