Job Description
**44943BR**
**Extended Job Title:**
Patient Call Center Representative
**Org Level 1:**
Texas Tech Unv Hlth Sci Ctr El Paso
**Position Description:**
Responds efficiently and effectively to patients, healthcare professionals, university staff members, insurance companies, and the general public via multi-line phones and various electronic means in a busy call center. Provides a positive first impression to customers, offering one call resolution when within scope.
**Requisition ID:**
44943BR
**Optional Attachments:**
Transcript
**Travel Required:**
Up to 25%
**Major/Essential Functions:**
+ Provide scheduling support for multiple outpatient clinics.
+ Obtain and enter demographic and insurance coverage information.
+ Verify and update patient information, ensuring all events are documented in the patient’s electronic medical record in accordance with departmenta...
**Extended Job Title:**
Patient Call Center Representative
**Org Level 1:**
Texas Tech Unv Hlth Sci Ctr El Paso
**Position Description:**
Responds efficiently and effectively to patients, healthcare professionals, university staff members, insurance companies, and the general public via multi-line phones and various electronic means in a busy call center. Provides a positive first impression to customers, offering one call resolution when within scope.
**Requisition ID:**
44943BR
**Optional Attachments:**
Transcript
**Travel Required:**
Up to 25%
**Major/Essential Functions:**
+ Provide scheduling support for multiple outpatient clinics.
+ Obtain and enter demographic and insurance coverage information.
+ Verify and update patient information, ensuring all events are documented in the patient’s electronic medical record in accordance with departmenta...