Job Description
Patient Coordinator
Date: 14 Jun 2023
Location: Dubai, AE
Company: Al Futtaim Private Company LLC
Job Requisition ID:
JOB PURPOSE:
The Patient Coordinator is responsible for providing the highest level of customer service and support to the day-to-day clinic operation to ensure a seamless client experience.
KEY ACCOUNTABILITIES:
Customer Service
- Greet clients and create a warm and welcoming environment
- Provide information on services and schedule meetings where necessary with the Client Relations Consultants for further information on treatments offered, i.e. hair transplant and aesthetic procedures
- Manage all incoming clients and phone calls in a professional manner
- Ensure the highest level of customer service is provided at all times
- Introduce clients to the treating specialist at the time of their appointment
- Ensure the clinic is neat and tidy at all...