Job Description
Patient Coordinator
The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
Specific duties include, but are not limited to:
- Greets and assists patients, customers and visitors in person and over the phone.
- Will perform patient registration in various systems.
- Answers all phone calls in a professional and courteous manner.
- May collect monies for time-of-service patient responsibility.
- May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
- May perform preliminary screening of patients prior to procedures, which may include medical history.
- May transport patient to/from t...