Job Description
Job Summary:
We are looking for an empathetic and highly organized Patient Coordinator to be stationed at our partner hospital in Kochi. In this role, you will act as the vital bridge between a completed sale and insurance dispatch, serving as a dedicated buddy to the patient throughout their insurance journey.
Please note: While stationed at the hospital, your interaction with patients will not be face-to-face. This is primarily a calling and chat-based role. You will rely on phone calls and WhatsApp to guide patients, collect documents, and ensure a smooth process.
The ideal candidate takes a patient-first approach, excels at remote communication, and is highly proficient in tracking data.
Key Responsibilities:
- Remote Patient Guidance: Act as the primary point of contact for patients who have availed our services, interacting w...