Job Description
We are a rural surgery situated in Stoney Stanton (LE1) We have a patient list of 7500 which consists of 5 GPS, an ANP, a nursing team, along with a strong administrative team.
We are seeking 2 dedicated and organised Patient Coordinators to join our healthcare team. This role involves managing patient appointments, maintaining accurate records, and providing exceptional customer service to ensure a smooth patient experience. The ideal candidate will possess strong communication skills, experience working with SystmOne, Rapid Health (although training will be provided), have experience in an administrative role within a medical setting.
Main duties of the job
Responsibilities
- Coordinate patient appointments, ensuring efficient scheduling and follow-up.
- Greet patients warmly and assist with check-in procedures.
- Maintain accurate and up-to-date patient records using electronic health record systems.
- Communicate...