💼 Full-Time Position

Patient Pathway Officer - Contact Centre

🏢
NHS
📍 london, england, United-Kingdom
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Location
london, United-Kingdom
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Posted
June 29, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

It is a very exciting time to be joining the Outpatient Team at North Middlesex University Hospital, the post holder will have day-to-day responsibility for providing a high quality reception and clerical service to the outpatient clinics, you will need to be available to work some weekends and be flexible with their working hours, you will cross cover departments for other staff as and when required. Ensuring that all patient attendances are accurately recorded on all appropriate hospital IT systems including our PAS called Medway.

The post holder will also be responsible for the timely and accurate checking in and out of patients, confirming attendances with patients. They will also be responsible for answering the telephone, Pre-Assessment Department and Theatres along with liaising with the multi-disciplinary team, other departments and services to answer queries. To ensure that all patient notes are available in a timely manner.

The successful candidate shoul...