Job Description
Patient Service Associate (2 Shift/ Islandwide)(ID: )
- Offers competitive benefits package such as medical benefits, specialist outpatient benefits, dental coverage, and etc.
- Walking distance from MRT
- Dynamic Working Environment
As a Patient Service Associate, you will be responsible for the following duties:
- Handle and elevate patient feedback to the appropriate supervisor promptly.
- Perform accurate patient registration and screening, ensuring confidentiality and data integrity.
- Ensure timely billing and same-day collection of payments.
- Maintain clinic readiness, including cleanliness and proper functioning of self‑service kiosks and waiting areas.
- Ensure the clinic is fully prepared to receive the first patient 15 minutes before scheduled start.
- Support appointment coordination for both new and follow‑up visits.
- Assist clinicians and therapists to facilitate ...