Job Description
Description
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow-up with patients, insurance carriers, and internal teams.
Responsibilities:
+ Meet with patients to explain financial responsibilities, payment policies, and billing procedures
+ Verify insurance eligibility, benefits, and coverage details; update patient records accurately
+ Obtain and track prior authorizations, referrals, and required insurance approvals
+ Enter and maintain insurance information in the system with accuracy
+ Review insurance plans to determine co-pays, deductibles, co-insurance, and patient balances
+ Provide patients with treatment cost estimates based on insurance cov...
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow-up with patients, insurance carriers, and internal teams.
Responsibilities:
+ Meet with patients to explain financial responsibilities, payment policies, and billing procedures
+ Verify insurance eligibility, benefits, and coverage details; update patient records accurately
+ Obtain and track prior authorizations, referrals, and required insurance approvals
+ Enter and maintain insurance information in the system with accuracy
+ Review insurance plans to determine co-pays, deductibles, co-insurance, and patient balances
+ Provide patients with treatment cost estimates based on insurance cov...