Job Description
About the Role
We are seeking Patient Intake Coordinators to join a leading healthcare organization supporting patients We are seeking Patient Intake Coordinators to join a leading healthcare organization supporting patients starting long-term dialysis care. This role is critical to ensuring a smooth, compassionate first experience for patients as they transition into treatment.
This is a high-impact, fast-paced role ideal for customer service professionals with healthcare experience who are organized, self-driven, and thrive in collaborative environments.
What You’ll Do
+ Receive new patient referrals from hospitals and clinics
+ Contact patients via outbound calls to coordinate dialysis care and scheduling
+ Handle inbound calls from patients following up on scheduling requests
+ Manage and track cases independently using Salesforce
+ Document outreach efforts, follow up consistently, and close cases accurately
+ Work dai...
We are seeking Patient Intake Coordinators to join a leading healthcare organization supporting patients We are seeking Patient Intake Coordinators to join a leading healthcare organization supporting patients starting long-term dialysis care. This role is critical to ensuring a smooth, compassionate first experience for patients as they transition into treatment.
This is a high-impact, fast-paced role ideal for customer service professionals with healthcare experience who are organized, self-driven, and thrive in collaborative environments.
What You’ll Do
+ Receive new patient referrals from hospitals and clinics
+ Contact patients via outbound calls to coordinate dialysis care and scheduling
+ Handle inbound calls from patients following up on scheduling requests
+ Manage and track cases independently using Salesforce
+ Document outreach efforts, follow up consistently, and close cases accurately
+ Work dai...