💼 Full-Time Position

Patient Service Representative - Immediate Care

🏢
Northwestern Medicine
📍 Chicago, Illinois, United States
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Location
Chicago, United States
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Posted
June 19, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description

The Patient Service Representative reflects the mission, vision, and values of Northwestern Medicine, adheresto the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies,procedures, guidelines and all other regulatory and accreditation standards.
The Patient Service Representative supports the service area by checking patients in and out of role will consistently demonstrate exemplary customer service when assisting patients and guests.

Responsibilities:

  • Communicates with patients and guests including greeting them upon arrival, confirming identity andproviding necessary information related to their visit.
  • Completes check-in/out functions as directed.
  • Confirms and updates patient identification and demographic/insurance information.
  • Completes patient registration as needed.
  • Obtains patient consents/authorizations.
  • Collects co-payments, pas...