Job Description
Position Information
Posting NumberSRGV8530
Working TitlePATIENT SERVICES REPRESENTATIVE I
Number of VacanciesMultiple
LocationRio Grande Valley, Texas
DepartmentSchool of Medicine / Ambulatory Operations
FTE1.0
FLSANon-Exempt
Scope of Job
Responsible for greeting and registering patients in a caring and warm manner, handle in-coming patient telephone calls, scheduling appointments, handling patient queries, collecting and obtaining accurate insurance information, and time of service collections as required.
Description of Duties
+ Acts as the first point of contact for patients in the clinical setting and provides high-level customer service consistently to both internal and external customers, while upholding UT Health RGV’s mission, values, and promoting service lines.
+ Accurately and completely registers patients by obtaining patient demographic information, while maintainin...
Posting NumberSRGV8530
Working TitlePATIENT SERVICES REPRESENTATIVE I
Number of VacanciesMultiple
LocationRio Grande Valley, Texas
DepartmentSchool of Medicine / Ambulatory Operations
FTE1.0
FLSANon-Exempt
Scope of Job
Responsible for greeting and registering patients in a caring and warm manner, handle in-coming patient telephone calls, scheduling appointments, handling patient queries, collecting and obtaining accurate insurance information, and time of service collections as required.
Description of Duties
+ Acts as the first point of contact for patients in the clinical setting and provides high-level customer service consistently to both internal and external customers, while upholding UT Health RGV’s mission, values, and promoting service lines.
+ Accurately and completely registers patients by obtaining patient demographic information, while maintainin...