Patient Services Specialist

Function Patient services Facility Position Patient Services Specialist Introduction

A vacancy exists for a Patient Services Specialist, based at Head Office, reporting to the National Clinical Coding Manager. The successful candidate will be responsible for delivering on the patient services strategy, sustaining best operating practices. Supporting and mentoring the Hospital Patient Service teams to reach the Critical Outputs.

Critical Outputs

Ensure effective quality management and customer care by

Manage compliance to Patient Services working procedures and mitigate risks by continuously monitoring controls

Monitoring and improving quality metrics

Managing data integrity

Developing and maintaining relationships with stakeholders

Deliver appropriate information to the business to facilitate the decision-making process and support management.

Ensure effective people management by

Dem...