Job Description
Overview
Our FYidoctors Toronto - Bloor-Islington clinic is looking for someone like you to join us as a Patient Services Specialist to fill an existing vacancy. In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration. This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday.
What You’ll Do
- Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
- Perform pre-testing to support comprehensive eye care
- Coordinate appointments, prepare prescription printouts, and manage billing and payments
- Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
- Deliver exceptional customer service ensuring a positive patient experience
- Support clinic oper...