💼 Full-Time Position

Patient Solutions Representative II (Healthcare Customer Service | Call Center)

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R1 RCM
📍 Boise, ID, United States
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Location
Boise, United States
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Posted
June 13, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

If you have experience in **insurance customer service, medical claims, or healthcare call centers** , this is your opportunity to take the next step in your career. Join a team where your ability to **resolve billing and insurance questions** directly improves the patient experience while building deeper revenue cycle expertise.

At R1, we combine advanced technology with deep healthcare expertise to improve financial outcomes and patient experiences across leading health systems.

As a **Patient Solutions Representative II** , you will work in a **high-volume healthcare call center environment** , supporting patients with billing, insurance, and account-related questions.

**What** **You’ll** **Do**

+ Resolve questions related to **medical billing, insurance coverage, claims, EOBs, and account balances**

+ Deliver high-quality **customer service** through inbound and outbound calls in a high-volume environment

+ Support pati...