Job Description
This is a remote position. Virtual Rockstar is hiring a full-time Patient Success & Operations Virtual Assistant (w/ Website & Marketing Support) on behalf of a growing pediatric therapy practice. Our cleint is a private-pay, neuroaffirming pediatric occupational therapy practice, not just an insurance-based practice.This role will support client communication, scheduling, intake coordination, operational administration, and website management. You'll help ensure families receive a seamless experience while supporting the team with scheduling, CRM management, SOP updates, website updates, and marketing-related projects. The ideal candidate is highly organized, proactive, tech-savvy, and comfortable managing multiple priorities while communicating professionally with families and team members. Key Responsibilities Patient Communication & Scheduling Manage intake requests and scheduling Coordinate intake calls and follow-ups Handle scheduling changes and client communication Support clie...