💼 Full-Time Position

Patient Support Specialist Role

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Green Shield Canada (GSC)
📍 , , canada, , , canada, Canada
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Location
, , canada, Canada
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Posted
June 03, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Elevate the patient experience as a Patient Support Specialist at One Point. This position emphasizes helping patients receive continuous care through effective communication.
In this role, you will function as the primary contact for both patients and their assigned physicians. Your responsibilities include managing patient starts, conducting informative calls, and ensuring that necessary resources for therapy are accessed smoothly. By facilitating dialogues around adherence and support services, you’ll be instrumental in guiding patients through their treatment journey.
Key Responsibilities:
• Serve as the contact point for assigned patients and caregivers
• Update physicians about patient status regularly
• Facilitate welcome and informational calls for new patients
• Coordinate adherence check-ins and medication delivery
• Maintain comprehensive documentation for reimbursement
Requirements:
• Healthcare or similar degree required
• 3-5 years experience...