Job Description
Payment Operations Associate
Location: Norwalk, CT
Department: Global Payments / Payments & Invoicing
Overview:
The Payment Operations Associate plays a key role in supporting the end-to-end customer payment lifecycle, including setup, maintenance, and issue resolution across recurring payment programs and operational workflows. This position contributes to accurate revenue collection, strong customer outcomes, and efficient back-office operations.
This role requires a detail-oriented and proactive individual who can manage high-volume processing activities while ensuring accuracy, compliance, and service-level excellence.
Key Responsibilities
+ Support day-to-day payment operations, including customer onboarding, payment setup, account updates, and servicing requests
+ Maintain and administer recurring payment plans (setup, amendments, suspensions, retries, and cancellations)
+ Investigate and resolve payment-related issues such...
Location: Norwalk, CT
Department: Global Payments / Payments & Invoicing
Overview:
The Payment Operations Associate plays a key role in supporting the end-to-end customer payment lifecycle, including setup, maintenance, and issue resolution across recurring payment programs and operational workflows. This position contributes to accurate revenue collection, strong customer outcomes, and efficient back-office operations.
This role requires a detail-oriented and proactive individual who can manage high-volume processing activities while ensuring accuracy, compliance, and service-level excellence.
Key Responsibilities
+ Support day-to-day payment operations, including customer onboarding, payment setup, account updates, and servicing requests
+ Maintain and administer recurring payment plans (setup, amendments, suspensions, retries, and cancellations)
+ Investigate and resolve payment-related issues such...