Job Description
Role Overview
Key Responsibilities
- Lead SIT, UAT, DR, and Production cutovers
- Monitor production systems and call IDs
- Manage critical and severity-based escalations
- Provide technical support during UAT and DR phases
- Coordinate with clients and internal teams
- Design and execute test cases for CRs and bug fixes
- Install, configure, and deploy hardware and software
- Troubleshoot live application issues
- Deliver training and knowledge transfer
- Maintain technical and implementation documentation
- Monitor system performance and recommend tuning
- Provide remote and onsite client support
Required Skills
- Strong understanding of IT Infrastructure
- Extensive experience in payments systems
- Understanding of online payment transaction flows
- Hands‑on system configuration and testing
- Expertise in Li...