Job Description
We are seeking a detail-oriented Junior Payment Agent to join our fast-paced operations team. You will handle daily payment transactions, verify client funding requests, and maintain financial logs. This entry-level role is ideal for individuals looking to launch a career in FinTech, Forex, or corporate treasury operations.
Key Responsibilities
- Process Transactions: Handle daily client deposits, withdrawals, and internal account transfers accurately and efficiently.
- Verify Client Data: Review Know-Your-Customer (KYC) documentation and verify payment ownership to prevent fraud.
- Resolve Issues: Investigate and resolve stuck, failed, or delayed client payments by coordinating with customer support teams.
- Maintain Records: Document all transaction discrepancies, chargebacks, and internal transfer errors for management review.
Requirements & Qualifications
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