Job Description
Description
The Payments Program Manager is responsible for driving excellence across partner program management, international expansions, and payment partner onboarding. Based in Berlin or London, you will own end-to-end partner relationships and programs —identifying issues, driving resolution, spotting new opportunities, and advocating for improvements that raise the bar on partner and customer experience. This role requires a hands-on approach: you will resolve operational escalations, gather data, surface root causes, and lead cross-functional teams to sustainable solutions. You will equally apply that analytical lens to identifying and capturing new opportunities — whether geographic expansions, new payment methods, or process improvements that unlock efficiency and scale.
Key job responsibilities
Partner Program Management
• Own day-to-day management of assigned payment partner programs, serving as the primary operational point of contact
• Develop and main...
The Payments Program Manager is responsible for driving excellence across partner program management, international expansions, and payment partner onboarding. Based in Berlin or London, you will own end-to-end partner relationships and programs —identifying issues, driving resolution, spotting new opportunities, and advocating for improvements that raise the bar on partner and customer experience. This role requires a hands-on approach: you will resolve operational escalations, gather data, surface root causes, and lead cross-functional teams to sustainable solutions. You will equally apply that analytical lens to identifying and capturing new opportunities — whether geographic expansions, new payment methods, or process improvements that unlock efficiency and scale.
Key job responsibilities
Partner Program Management
• Own day-to-day management of assigned payment partner programs, serving as the primary operational point of contact
• Develop and main...