Job Description
PAYROLL SPECIALIST – SINGAPORE Main Responsibilities
- Support Managers with client engagement ensuring all information is accurate and provided on time
- Provide support and guidance for all implementations and go lives
- Provide daily functional support to the teams, to support the successful delivery of payrolls
- Responsible for the maintenance of the Client Solution workbook
- Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs) and other process documentation
- Ensure and sign off system maintenance testing
- Support the review of the Statement of Works before its shared with the client to ensure its fit for purpose
- Responsible for the resolution of technical/functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Pro...