Job Description
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
The Digital Design Experience role is responsible for reviewing, shaping and governing the customer experience of digital platforms at the local level, ensuring that the UI/UX are customer-centric, usable and aligned with local CX priorities. The role acts as the local business experience reviewer and custodian, assessing Group-led PRUServices feature journeys, endorsing designs that meet customer and business needs and recommending localized customization where required.Key Accountabilities:
Digital Experi...