Job Description
**Job Summary and Responsibilities**
As our PBX Operator, you will be a pivotal communication hub, skillfully managing inbound and outbound calls with exceptional efficiency and professionalism. You will operate advanced computer-based telephony systems, ensuring seamless connection for patients, staff, and external contacts within a fast-paced healthcare environment.
Every day you will expertly answer and route incoming calls, provide directory assistance, and make outbound long-distance calls as needed, always maintaining the highest level of customer service.
To be successful in this role, you will possess a High School Diploma or GED and at least two years of experience as a PBX operator, customer service representative, or in a hospital-related setting.
+ Knows location of equipment, passwords, and is able to login/out as necessary.
+ Follows protocol for rebooting as needed
+ Effectively utilizes computer based telephony system for all ca...
As our PBX Operator, you will be a pivotal communication hub, skillfully managing inbound and outbound calls with exceptional efficiency and professionalism. You will operate advanced computer-based telephony systems, ensuring seamless connection for patients, staff, and external contacts within a fast-paced healthcare environment.
Every day you will expertly answer and route incoming calls, provide directory assistance, and make outbound long-distance calls as needed, always maintaining the highest level of customer service.
To be successful in this role, you will possess a High School Diploma or GED and at least two years of experience as a PBX operator, customer service representative, or in a hospital-related setting.
+ Knows location of equipment, passwords, and is able to login/out as necessary.
+ Follows protocol for rebooting as needed
+ Effectively utilizes computer based telephony system for all ca...