Job Description
The Role
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
This individual is responsible for responding to all incoming calls to the hotel (internal and external). The Guest Relations Agent must work well handling a high volume of calls which will include but is not limited to guest requests and reservations. They should also be comfortable answering questions relating to the hotel and the surrounding area. Successful candidates must have strong communication, good typing skills, and organizational skills with an ability to multitask.
The Hotels
When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating ...