Job Description
**Job Position**: Customer Success Director
**Work Arrangement**: Remote (LATAM and EA based)
**Job Type**: Full-time, Independent Contractor
**Work Schedule**: 40 hours per week, with core hours between 9 AM - 5 PM EST
**About Pearl Talent**:
Hear why we exist, what we believe in, and who we're building for: Watch here
Hear a message from our founder for this particular role and it's mission: Watch here
Why Work with Us?
**Role Overview**:
As Customer Success Director at Pearl Talent, you will lead the post-match team responsible for nurturing both client and talent success.
This includes managing Account Managers and Talent Success Managers while ensuring excellence in service delivery, client retention, and talent performance.
You'll operate cross-functionally to align recruitment, matching, and client success serving as the glue that holds our high-performance ecosystem together.
**Your Impact**:
**Purpose of Your Role**:
T...