Job Description
**Description**
SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA’s Office of Information Technology (OIT).
Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after.
Positions/Skillset List:
+ SPOC / Service Desk Agents (Tier 1 customer support.)
+ Site Support Technicians / Field IT Specialists (on-site, desk-side support.)
+ Regional Service Delivery Managers (RSDM.)
+ IMAC / Field Project Technicians.
+ DRSN Network Engineers (Freedom Center / Site W.)
+ WebEOC Application Developers.
+ Asset Management Specialists (Sunflower / Property Custodian.)
+ HQ Telecom & AV...
SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA’s Office of Information Technology (OIT).
Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after.
Positions/Skillset List:
+ SPOC / Service Desk Agents (Tier 1 customer support.)
+ Site Support Technicians / Field IT Specialists (on-site, desk-side support.)
+ Regional Service Delivery Managers (RSDM.)
+ IMAC / Field Project Technicians.
+ DRSN Network Engineers (Freedom Center / Site W.)
+ WebEOC Application Developers.
+ Asset Management Specialists (Sunflower / Property Custodian.)
+ HQ Telecom & AV...