Job Description
Lead Sussex Insurance in Penticton, where customer service meets operational efficiency. This role combines management expertise with hands‑on customer relationship building skills in a agile environment.
Sussex Insurance is on the lookout for a Branch Manager to oversee operations and enhance customer experience. This role involves directing staff, managing schedules, and ensuring compliance with regulatory standards. You will coach employees to excel in customer interactions while focusing on retaining client relationships.
Key Responsibilities
- Direct daily branch operations and control processes
- Implement staff training and performance evaluations
- Resolve customer complaints and inquiries effectively
- Keep staff informed on policies and updates
- Ensure strict adherence to company procedures
Requirements
- Extensive experience in management and auto insurance
- Strong problem‑solving ...