People Admin & Payroll Lead Specialist JAPAC

Job Title

Job Description

Job Profile Summary

The People Admin & Payroll Lead Specialist JAPAC is responsible for supervising comprehensive data and payroll processing, overseeing all transactional and administrative services related to personnel data, benefits, and talent administration, including mass updates. The role ensures timely processing of inquiries escalated by the Contact Center, adheres to standard operating procedures, and identifies necessary adaptations based on client feedback. The role reviews and processes HR Master Data changes for compliance with data privacy and service level requirements, and handles changes in employee status, cost centers, and pay adjustments. The role acts as the principal escalation point for grievances and drives process improvement activities, ensuring team skills and operational capacity meet domain demands, while maintaining...