Job Description
Employee Life Cycle (ELC) Lead
Job Requirements*
We are looking for an Employee Life Cycle (ELC) Lead to own and govern
end-to-end employee lifecycle operations for Global and U.S. populations, from
onboarding through employee support, payroll interfaces, position lifecycle,
transfers, reporting, and offboarding.
This role is responsible for process governance, Tier-1/Tier-2 case management
oversight, system accuracy, compliance, and stakeholder coordination, ensuring
a consistent, compliant, and high-quality employee experience across all lifecycle
stages.
Key
Responsibilities*
ELC Governance & Case Management Oversight
- Own governance of Case Management – First Line Support processes
across Tier 1 and Tier 2
- Ensure accurate triaging, resolution, es...