💼 Full-Time Position

People Operations Specialist

🏢
EXL
📍 mantalongon, cebu, Philippines
📍
Location
mantalongon, Philippines
📅
Posted
May 30, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Key Responsibilities: Recruitment Support

  • Liaise with various program hiring teams to identify and address recruitment needs (e.g., BGC requirements, staffing gaps, ramp-ups).
  • Attend calibration sessions and meetings to align on hiring timelines, candidate profiles, and sourcing priorities.
  • Track and report recruitment progress and elevate bottlenecks when necessary.

Coaching Compliance and Quality Monitoring

  • Conduct regular spot checks on coaching sessions to ensure compliance and coaching quality.
  • Review documentation and provide reports on coaching trends and opportunities for improvement.

Engagement Activities

  • Actively participate in the planning, organization, and execution of employee engagement activities.
  • Collaborate with HR and site engagement teams to increase participation and enhance employee experience.
  • Measure and report on engagement met...