Job Description
**Position: People Partner Coordinator**
Adecco Staffing is currently assisting a local client in hiring for People Partner Coordinator in Normal, IL. We are looking for an ideal candidate with 2+ years of experience in HR shared services, People Operations, or high-volume employee/customer support, clear and empathetic communication skills and HRIS experience.
**Key Responsibilities**
• Serve as Tier 1 support for employee inquiries across benefits, payroll, pay programs, people systems, policy, and general HR topics—via case, chat, and occasional walk-ups.
• Own end-to-end case handling: triage, diagnose, resolve or route; document clearly; close the loop on time and in full.
• Use our tools confidently, working in case management and HR systems (e.g., ServiceNow, Workday, iCIMS or similar) to research, process transactions, and keep records accurate.
• Create clarity at scale by leveraging response templates and knowledge articl...
Adecco Staffing is currently assisting a local client in hiring for People Partner Coordinator in Normal, IL. We are looking for an ideal candidate with 2+ years of experience in HR shared services, People Operations, or high-volume employee/customer support, clear and empathetic communication skills and HRIS experience.
**Key Responsibilities**
• Serve as Tier 1 support for employee inquiries across benefits, payroll, pay programs, people systems, policy, and general HR topics—via case, chat, and occasional walk-ups.
• Own end-to-end case handling: triage, diagnose, resolve or route; document clearly; close the loop on time and in full.
• Use our tools confidently, working in case management and HR systems (e.g., ServiceNow, Workday, iCIMS or similar) to research, process transactions, and keep records accurate.
• Create clarity at scale by leveraging response templates and knowledge articl...