People Services Specialist I

This role is primarily responsible to provide administrative support and coordination to various HR operations including job changes letters, data validation, and reference letters in compliance with the service level agreements, processes, policies, and procedures.

• Create and distribute job change letters, reference letters, and collect signed documentations from employees
• Connect with relevant key stakeholders and support groups to assist with employee data corrections, changes to conditions of employments, offboarding, and other details
• Manage the Leave of Absence of employees
• Answer queries on administrative policies and practices and other areas via case management system in a timely manner; work on more than one issue simultaneously and prioritize urgency of requests
• Following a prescribed template, document and escalate as needed based on the appropriate processes
• Understand and utilize HR systems inc...