Job Description
Location
Georgetown, Penang – Pulau Pinang
Employment Type
Full-time | Customer Service / HR Operations | Office Hours (approx. 8:00 AM – 5:00 PM)
Overview
We are seeking a detail-oriented People Operations Specialist to support HR processes and employee-related inquiries. In this role, you will ensure accuracy in data administration, manage HR documentation, and provide support through multiple communication channels including live chat, email, and calls.
Key Responsibilities
- Manage and maintain employee data with high accuracy and confidentiality
- Handle HR-related cases using CRM systems (e.g., ServiceNow)
- Coordinate and process HR documentation in compliance with company policies
- Provide support via live chat, email, and phone
- Collaborate with cross-functional teams to imp...