Job Description
Responsibilities
- Handle systems relating to shopper management and assist in mall inspection
- Assist CMO in tenant relation matters (e.g. Facilitate tenant’s request and issuance of mall communication materials)
- Provide assistance and general information to shoppers at the Concierge Desk
- Handle administrative and clerical work relating to the events and promotions at the mall
- Handle mall redemption programs such as vouchers, premiums, and parking
- Assist in customer reward programs including educating tenants on the voucher program
- Assist in collating tenants’ gift voucher reimbursement
- Assist in events at the mall, especially weekends, whenever necessary (e.g. facilitating logistics setup, taking photos, etc.)
- Handle and administer Lost & Found items
- Answer incoming phone lines and email enquiries
- Assist with assigned administrative duties from Marcom Manager
- As...