Job Description
Job Description
- To supervise and manage pest control service staff in accordance with company regulations - To manage and plan important branch documentation, such as contracts, licenses, and permits
- To manage overall customer service operations, including service planning
- To take care of equipment allocation and service scheduling.
- To control and inspect service plans for customer sites and review service operation reports
- To resolve customer complaints or service issues that staff are unable to solve independently
- To coordinate and communicate between internal departments and service staff
- To manage and perform other assigned administrative and operational tasks
- To inspect and plan the procurement of equipment, office supplies, and consumables
- To review staff attendance, overtime records, and prepare reports for payroll consideration
- Other tasks as assigned by the General Manager
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