Job Description
Job Overview
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to the company's Standard Operating Plans (SOPs). Focus on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.
Duties & Responsibilities
Responsibilities:
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
- Administration of scripts and any other claiming/capturing related procedures.
- Accurate and complete handling of all profiles worked on.
- Interact with health care professionals as needed.
- Problem solving and follow-up of queries.
Duties:
- Interact with customers via telephone or other means regarding medication and healthcare services.
- Accurate capturing of scripts rec...