Job Description
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to the company's Standard Operating Plans (SOPs). Focus on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.
Duties & ResponsibilitiesResponsibilities: Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines. Administration of scripts and any other claiming/capturing related procedures. Accurate and complete handling of all profiles worked on. Interact with health care professionals as needed. Problem solving and follow-up of queries.
Duties: Interact with customers via telephone or other means regarding medication and healthcare services. Accurate capturing of scripts received at the Central Pharmacy center. Handling of queries regarding prescriptions. Patient profile management. Assist with chronic a...