Job Description
Position summary
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company’s Standard Operating Plans (SOPs). Focus on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.
Job Objectives
To ensure high quality pharmaceutical care and efficient dispensing operations while maintaining strict confidentiality and customer service standards.
Responsibilities
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
- Administration of scripts and/or any other claiming/capturing related procedure.
- Accurate and complete handling of all profiles worked on.
- Interact with health care professionals where needed.
- Problem solving and follow up of queries.
Duties
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