Planner

ASSA ABLOY Entrance Systems (Pedestrian) is a global leader in access solutions, renowned for our innovation, integrity, and commitment to quality.

We are seeking an experienced and hands-on Planner. This role is responsible for the daily dispatch and coordination of Technicians and subcontractors, ensuring efficient service delivery, high productivity, and accurate administration. The position is based in Epping, Victoria.

What You’ll Do

· Manage daily scheduling and dispatch of Service Technicians across multiple states.

· Coordinate planned maintenance, quoted works, breakdowns, and on-call rosters to optimise productivity and efficiency.

· Act as a key point of contact for customers, handling calls, emails, and service requests in a timely and professional manner.

· Provide proactive communication and updates to customers regarding service timelines and job progress.

· Coordinate subcontractors, including job...