Job Description
Overview
This is a busy and hands-on role where you will play an important part in keeping field operations running smoothly and ensuring customers receive the best possible service. You’ll be at the centre of activity, planning workloads, solving problems in real time, and supporting teams on the ground to deliver essential water services. This is a fixed-term/secondment contract for 10-12 months.
Responsibilities
- Planning and scheduling both planned and reactive work for field engineers
- Coordinating closely with local authority permitting teams to ensure work is compliant
- Keeping customers updated throughout their journey and managing expectations
- Monitoring field activity and progress throughout the day, adjusting plans where needed
- Managing emergency work allocations and ensuring all related updates and systems are completed
- Communicating changes to field supervisors and supporting smooth day-to-day op...