Job Description
Planner
Location: Norwich
Full time / Permanent
Salary: £30,458.75
Hours: 42.5 hours Monday - Friday
About the Role
We are looking for an organised and proactive Planner to join our local repairs team. You will play an important role in ensuring repairs are scheduled efficiently, work is allocated to operatives, and jobs are completed promptly and to a high standard. Acting as a key point of contact between residents, operatives, subcontractors and colleagues, you will help deliver a customer‑focused and responsive repairs service.
Duties
- Schedule and plan repair works to ensure efficient use of operatives and resources
- Use the MCM system to manage appointments, update job statuses and monitor progress
- Track overdue tasks and support the team in meeting performance targets and KPIs
- Coordinate operatives and subcontractors to ensure jobs are completed on time and fully equippe...