💼 Full-Time Position

Platform Innovation, Support Lead

🏢
Leadstack Inc
📍 San Francisco, California, United States
📍
Location
San Francisco, California, United States
📅
Posted
May 16, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

REMOTE ROLE || Platform Innovation, Support Lead ||

Title: Platform Innovation, Support Lead

Duration: Jan 26, 2026 - Jun 30, 2026

Location: Remote

Pay rate: $55/hr - $60/hr

 



Description

About the Team The Platform Innovation team drives strategy, support, and scaling for one of the most exciting and fast-growing projects within our restaurant platform business. Our support team ensures merchants receive white-glove support that keeps their operations running seamlessly and builds long-term trust in our platform.



About the Role You will report to the Associate Manager of Support and serve as a frontline leader within our broader Restaurant Platform organization. This is a highly hands-on role:




  • You will work a full range of merchant tickets while ramping quickly into being the trusted escalation owner for our most complex, highes...