💼 Full-Time Position

Platform Product Analyst: Customer Care Insights

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Maya
📍 mandaluyong, metro manila, Philippines
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Location
mandaluyong, Philippines
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Posted
June 09, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Maya is looking for a Platform Product Analyst to enhance their Customer Care platform through data-driven insights. This role involves analyzing customer support metrics, identifying root causes, and influencing product decisions to improve user experience. Ideal candidates will have over 5 years in product or operations analytics, strong SQL and data visualization skills, and a background in FinTech or financial services. Join us to shape effective customer support solutions impacting millions of users.
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