Job Description
About Grupo Vidanta
Grupo Vidanta is one of the leading hospitality, entertainment, and tourism groups in Latin America, known for its innovation, scale, and commitment to world‑class guest experiences. Joining Grupo Vidanta means becoming part of an organization that values leadership, collaboration, continuous improvement, and long‑term career development, while working on high‑impact projects that shape the future of customer experience and operations.
About the Role
The PMO Manager is responsible for leading and governing technology‑driven projects across Contact Center, Revenue Operations, Accounting, and IT environments. This role ensures that strategic initiatives are delivered on time, within scope, and aligned with business objectives, while driving operational efficiency, scalability, and an enhanced customer experience. The PMO Manager serves as a strategic bridge between business stakeholders, IT teams, vendors, and operational leaders, ensuri...