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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Manage day-to-day operations, coordinate and manage subordinates, facilitate interdepartmental communication and allocate tasks and resources as needed.
- Constant review of work processes, resolve discrepancies and make strategic recommendation for improvement in liaison with the AVP, Business Support & Policy Servicing.
- Conduct continual analysis and evaluation of Key Performance Indicators, Total Turnaround Time, Backlog Planning, Error Measurements and implement corrective actions.
- Ensure credible client database is maintained and ethical practices, code of conduct, policies, rules & regulations are complied.
Job requirement
- Degree holder or Professional qualification in insurance.
- Minimum 5 - 8 years’ experience in the insurance industry in an operational capacity.
- Effective communication in writing, presentation and interpersonal communication across various leve...