Job Description
Mercier Consultancy is excited to offer a unique opportunity for an Italian Speaking Customer Service Representative to join our Client's Online Marketplace team based in Greece. This role includes a fully paid relocation package to Greece, allowing you to experience a new culture while advancing your career.
In this role, you will provide top-tier support to Italian-speaking customers, addressing their inquiries, resolving issues, and enhancing their online marketplace experience. Your expertise and fluency in Italian will be instrumental in ensuring customer satisfaction and fostering long-term client relationships.
Responsibilities
- Deliver exceptional customer service in Italian regarding marketplace transactions and inquiries
- Assist customers with order placements, payments, returns, and dispute resolution
- Handle customer complaints and provide effective solutions promptly
- Maintain accurate records of customer interactions using C...